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Web and software59

What platforms do your websites run on?

Our websites can run on a variety of platforms, depending on your business's needs and goals. We use WordPress, Joomla, Drupal, and custom CMS systems. #

What are your mobile application development services?

Our mobile app development services enable your business to reach its target audience via mobile platforms. You can increase customer engagement with a mobile app specifically designed for your business. #

What is website optimization and why is it important?

Website optimization is the process of improving the performance of your site. An SEO-friendly website will rank higher on search engines, which means more traffic and potential customers. #

What is your custom software service?

With our special software services, we offer solutions for the specific needs of your business. We offer the opportunity to automate your business processes and increase efficiency with a software customized to your needs. #

How long does it take to build a website in Alanya?

A corporate website usually takes 2–4 weeks from the discovery meeting to launch; e-commerce and custom software projects take longer depending on scope. Having your content and images ready affects the timeline the most, and we never start coding before you approve the design. #

How are website prices determined?

Pricing depends on the number of pages and languages, custom software requirements (booking, payments, admin panel) and content production. After the discovery meeting we send an itemized written quote the same day; there are no surprise extra charges. #

Do you use ready-made themes or custom code?

We don't use ready-made themes for corporate projects; sites are custom-coded for you in framework-free PHP 8. This approach means faster loading, fewer security holes and the flexibility to add any feature you need. #

Do you work with WordPress?

Yes, when the need calls for it: we use WordPress for blog-focused sites or simple sites the client will edit themselves. For projects that require speed, security and custom workflows, we prefer our own PHP framework-free stack. #

Will my website be mobile-friendly?

Yes. Every site is tested separately on phones, tablets and desktops before delivery. Because Google uses mobile-first indexing, the mobile view is at the heart of the design, not a feature added later. #

Will I have to prepare the website content myself?

You can prepare it yourself, or our content management service can produce the texts, images and translations for you. Most of our clients provide product/service information and we write the SEO-friendly copy. #

Do you build multilingual websites?

Yes. We build multilingual sites for tourism, real estate and healthcare businesses in Alanya, mainly in Turkish, English, German and Russian; each language has its own address and is presented correctly to Google with hreflang tags. #

Can I update the content myself after the site is delivered?

Yes. You update posts, pages, images and contact details yourself from the admin panel, and we provide panel training at handover. If a technical change is needed, we handle it under your maintenance plan. #

Do you offer website maintenance?

Yes. We have monthly maintenance packages covering updates, backups, security scans, speed checks and small content edits. Maintenance is faster for sites hosted on our own servers. #

Can you redesign my existing website?

Yes. We move your site to the new design while preserving its old addresses, content and Google rankings; old URLs are redirected to the new ones with 301 redirects, so you don't lose traffic. #

Will my Google rankings drop after a redesign?

Not if it's done right. All old URLs are mapped, titles and descriptions are preserved, the sitemap is updated and Search Console is monitored after the switch. We have applied this process in more than 1,500 projects. #

Do you build e-commerce websites?

Yes. We deliver end-to-end B2C and B2B e-commerce sites with virtual POS integration, shipping and marketplace connections (Trendyol, Hepsiburada, etc.) and stock management. #

Do you build hotel websites with a booking system?

Yes. For hotels, apartments and villas in Alanya we build sites with calendar-based booking, prepayment and a multilingual structure; direct bookings reduce your commission costs. #

Can you build a real estate portal or listing site?

Yes. We develop real estate portals with a multilingual listing structure, map search, filters and agent panels; English, German and Russian versions are prepared separately for foreign buyers. #

Do you build websites for damaged-car dealers and car showrooms?

Yes, we have a large portfolio in this field. We develop showroom and damaged-vehicle sales sites with listing entry, photo galleries, filters and offer forms. #

What is custom software and when do I need it?

Custom software is an admin panel, automation or application written from scratch around your own business workflow. You need it when off-the-shelf programs don't fit, manual work takes too much time or you have to connect several systems. #

How does a custom software project progress?

Discovery → analysis document → design approval → phased development → testing → launch → training. We get your approval at the end of every phase, so you see the screens and data structure before coding starts. #

Will I own the software's source code?

The code and data of software developed specifically for you are yours upon delivery; it can run on your server or on our infrastructure. For our SaaS products (the iyi* family), a usage license is granted instead. #

Do you develop mobile apps?

Yes. We design and develop apps for iOS and Android, including store publishing, notifications and payment integrations. For most businesses, a PWA (a website that works like an app) is a more economical first step. #

What is a PWA, and can it replace a mobile app?

A PWA is a website that installs on the phone like an app and can also work offline. It needs no app store process and runs on every platform from a single codebase; it's enough for most businesses that don't need notifications or hardware access. #

Why is my website loading slowly?

The most common causes are uncompressed images, too many plugins and scripts, slow hosting and missing caching. In our speed optimization service we measure Core Web Vitals and remove the bottlenecks one by one. #

What are Core Web Vitals?

They are Google's page experience metrics: loading speed (LCP), interaction delay (INP) and visual stability (CLS). Good scores affect both rankings and conversions, and all our sites are tuned to these metrics. #

Can you add online payments to my website?

Yes. We build secure payment pages with providers such as iyzico, PayTR, bank virtual POS systems and Stripe; 3D Secure and installment options are supported. #

Can you add an appointment system to my website?

Yes. For clinics, hair salons, consultancies and service businesses we develop appointment modules with a calendar, SMS/email reminders and prepayment support. #

Do you build landing pages (single-page campaign sites)?

Yes. We prepare fast, conversion-focused single-page sites for Google Ads and Meta campaigns, including the form, WhatsApp button and tracking setup (GA4, pixel). #

What do you take into account when designing a website?

What your target audience is looking for, which devices they come from and how they will search for you. The design is built for readability and conversion first; visuals support this rather than overshadow it. #

Will I be able to see the design before the site is built?

Yes. We show you the design drafts in desktop and phone views, and we don't start coding without your approval. Because revisions happen at this stage, there are no extra costs later. #

I don't have a logo or corporate identity — can you create them along with the site?

Yes. We design the logo, color palette and typography together with the site, so your website, social media and printed materials look consistent. #

Are the domain name and hosting included?

They can be included depending on the quote. Domain registration and hosting are provided through iyibuldum.com, our BTK-licensed hosting brand; we can also publish the site on your existing hosting if you prefer. #

Will my site be hosted on your servers?

It's your choice. Hosting on our own servers means you have a single point of contact when something goes wrong and issues are handled within minutes; more than 1,500 sites run on our infrastructure. #

Does a website need SSL?

Yes. Without SSL, browsers mark the site as 'not secure' and Google ranks it lower. All our sites are published with SSL and HTTPS enforced. #

Will my website comply with KVKK (Turkey's data protection law)?

We add explicit consent texts to forms, a cookie consent mechanism, and privacy and disclosure pages. For the legal content of these texts, we recommend working with your legal advisor. #

Can you add live chat or a WhatsApp button to my site?

Yes. A fixed bottom bar on mobile and floating WhatsApp/call buttons on desktop come as standard; we can also integrate live chat tools if you wish. #

Do you set up website analytics?

Yes. We set up GA4, Search Console, Meta Pixel and conversion events (form submissions, calls, WhatsApp clicks), and with our reporting service you receive a monthly summary. #

Should I add a blog to my website?

Yes, especially if you want to appear in local searches. Regular posts on the right topics make your site a source in Google and in AI search; we can take care of the content production too. #

Will my website appear in AI search (ChatGPT, Gemini)?

Yes, with GEO (generative engine optimization). Using signals such as direct answer blocks, structured data, FAQ sections and llms.txt, we make your site quotable by AI tools. #

How many languages should my website be published in?

In whatever language your target customers speak. For tourism and real estate in Alanya, Turkish + English + German + Russian is the most common combination; each language should be published with its own URL and meta information. #

Do I need a website to appear on Google Maps?

It isn't required for a Business Profile, but profiles with a website look more trustworthy and get more clicks. We connect your site and profile and keep your NAP (name, address, phone) consistent. #

What happens if my site gets hacked?

Sites on our own infrastructure have daily backups, a firewall (ModSecurity, Imunify360) and malware scanning; if something goes wrong, we restore from backup and close the vulnerability. For clients with a maintenance agreement, this process is our responsibility. #

Do I get revisions in a website project?

A reasonable number of revisions during the design stage is included in the quote; out-of-scope requests after development are evaluated separately. That's why we get your approval at the design stage. #

How does payment work?

We usually work with a down payment at the start and the balance on delivery; larger projects are split into phases. The details are set out in the written quote. #

Can I get your services from outside Alanya?

Yes. We have clients all over Turkey and in 12 countries, including Germany, Norway, Canada and Greece; meetings are held online, and delivery and support are handled remotely. #

Which browsers do you test sites on?

The current versions of Chrome, Safari, Firefox and Edge, plus iOS and Android browsers. If you need support for older browsers, just mention it at the quote stage. #

Does the website meet accessibility standards?

Keyboard navigation, readable contrast, alt texts and a screen-reader-friendly structure are applied as standard. For corporate projects that require full WCAG compliance, we run a separate audit. #

Will my site slow down if I add a lot of content?

Not on the right infrastructure. With pagination, caching and image optimization, sites hosting thousands of posts stay fast; this very site publishes 588 posts in 4 languages. #

How should I choose between a website and a mobile app?

If customers find you through search engines, start with a website; if you're aiming for frequent use, notifications and loyalty, choose an app. For most businesses, a website + PWA is the most efficient start. #

What can I do to shorten the delivery time?

Preparing content and images in advance, involving decision-makers in the design approval and sharing domain/hosting access from the start shorten the timeline significantly. #

Is my site backed up?

On our own infrastructure, automatic daily backups are taken and stored in a separate location. On external hosting, we set up backups as part of a maintenance package. #

Can you integrate with my ERP or accounting software?

Yes. We set up stock, order and customer data synchronization via API with programs such as Logo, Mikro and Netsis, as well as CRMs. #

Is one website enough for a business with multiple branches?

Yes. Each branch gets its own page, Google Business Profile link and local SEO structure, all managed from a single site. #

What if I can't manage the site myself?

We handle content updates under the maintenance package; if you like, we can set up an automated content flow with iyiSistem and keep the site updated for you. #

What do you do specifically for Alanya in web design?

We work with data on the tourism season, foreign buyer profiles, multilingual search habits and local competition; over 25 years we have measured what converts in which sector of this market. #

What should I send to get a quote?

Your business name, your current site if you have one, example sites you like and your goal (sales, appointments, promotion) are enough. We clarify the rest together in a 20-minute discovery meeting. #

How does support work after the site goes live?

Technical support via WhatsApp and email, plus 24/7 server monitoring for sites on our own infrastructure. Response times are set out in writing in the maintenance package. #

Can my social media accounts be connected to the site?

Yes. Instagram feeds, share buttons and review/rating cards are integrated into the site, and posts on the site can be announced on social media automatically. #

SEO and digital marketing58

How to create a digital marketing strategy?

A digital marketing strategy is developed by analyzing your business's goals, your target audience, and your competitors. Based on this information, we design an effective strategy that will help you achieve your goals. #

What kind of benefits do digital marketing services provide?

With our digital marketing services, you can reach your target audience more widely, increase your brand awareness and boost your online sales. #

What are your SEO services and how do they work?

Our Google SEO services enable your website to rank higher on the Google search engine. We increase the visibility of your site with methods such as keyword analysis, content optimization, technical SEO and link building. #

What is SEO and what will it do for my business?

SEO is the set of work that gets your site ranking high in Google for relevant searches. It builds a channel that brings in customers continuously without spending an ad budget; its effect builds up over months and lasts. #

When will SEO results show?

Technical fixes show their effect within a few weeks, content and authority work within 3–6 months. It takes longer for highly competitive keywords; we report progress with Search Console data from the first month. #

Do you guarantee a first-page ranking on Google?

No, and no honest agency can; Google decides the rankings. We set measurable goals and report the work done and the results every month; our 341 SEO-focused articles and more than 1,500 projects were produced with this approach. #

What is GEO (generative engine optimization)?

It's optimization that gets your site quoted as a source in the answers of AI tools such as ChatGPT, Gemini and Perplexity. It works with content that answers directly, structured data and trust signals. #

What's the difference between SEO and GEO?

SEO aims to rank on Google's results page, GEO aims to be quoted in AI answers. Both rest on the same foundation: a fast site, clear answers, structured data and trustworthy content; we apply them together. #

What is local SEO?

It's the work aimed at appearing in location-based searches such as 'Alanya web design' and on Google Maps. Its main elements are the Google Business Profile, NAP consistency, local content and review management. #

Can you manage my Google Business Profile?

Yes. We regularly manage the categories, description, photos, service list, posts and review replies, and keep the profile consistent with your website. #

What does technical SEO cover?

Site speed, mobile-friendliness, crawling and indexing, URL structure, sitemap, robots.txt, structured data (schema), hreflang and 301 redirects. If the technical foundation isn't solid, content work won't pay off. #

How is keyword research done?

We classify the searches your customers actually use by volume, competition and intent; we assign one main topic to each page and link purchase-intent keywords to your service pages. #

Is blogging necessary for SEO?

Service pages cover the main keywords, while a blog answers questions, brings traffic from long-tail searches and makes your site an authority on the topic. Regular, original and useful posts are the most powerful SEO tool today. #

Is AI-written content a problem for Google?

Google looks at whether content is useful and accurate, not at how it was produced. We use AI for drafts and speed, then publish after adding expert review, local knowledge and original data. #

What is structured data (schema) and why does it matter?

It's code that tells Google and AI tools, in machine language, what a page is about: business, service, article, FAQ, breadcrumb. It's a basic requirement for rich results and for being quoted correctly. #

How important is site speed for SEO?

It's a direct ranking factor and a key driver of conversions; visitors leave a slow site without waiting. We measure Core Web Vitals and optimize images, code and the server side. #

How is SEO done for a multilingual site?

Each language is published on its own URL and paired with hreflang tags, titles and descriptions are written in that language, and machine translation is never left unedited. That way, people searching in German see the German page. #

Does social media affect SEO?

Indirectly, yes. Shares increase reach to your content and brand searches, and your profiles and reviews create trust signals; while not a ranking factor, social media grows your visibility. #

Why does being a Tech Provider matter for Meta (Instagram/Facebook) ads?

As a Meta Tech Provider, we set up your ad infrastructure with Meta's approved tools; because the pixel, Conversions API and account structure are correct, measurement is reliable and costs are lower. #

How big should my ad budget be?

It depends on the sector and the goal; we start with a test budget to learn which keywords and audiences convert, then scale. We manage the budget by cost per conversion rather than setting a spending target. #

What is conversion tracking?

It's measuring valuable actions such as form submissions, phone clicks, WhatsApp clicks or purchases. Without tracking, you can't know whether ads and SEO are working; we set it up on day one. #

What will I see in the monthly SEO report?

Organic traffic, ranking changes, the searches people clicked on, conversions, the technical and content work done, and next month's plan. The report is based on Search Console and GA4 data. #

Why aren't my website visitors becoming customers?

Usually because of slowness, an unclear message, a hard-to-find contact button or the wrong audience. In conversion optimization we study user behavior with heatmaps and recordings and adjust the page accordingly. #

Does email marketing still work?

Yes, it's the lowest-cost channel, especially for repeat sales to existing customers. We set it up with opt-in lists, automation flows and segmented sends; explicit consent in line with KVKK is required. #

What does content marketing mean?

It's a way of building trust, without sales pressure, through articles, videos and guides that answer your target audience's questions. Blogs, social media and email are the distribution channels of this strategy. #

Do you do competitor analysis?

Yes. We examine which keywords your competitors rank for, which content brings them traffic and their ad strategies, and identify gaps and opportunities for you. #

What is Google Search Console, and should I use it?

It's Google's free tool; it shows which searches your site appears in, its clicks and any indexing problems. We set it up in every project and give you access as well. #

Why isn't my website showing up on Google?

Possible reasons: unindexed pages, a robots block, slowness, thin content or a penalized link profile. We find the cause with a technical SEO audit and fix the issues in order of priority. #

What is a sitemap for?

It's a file that lists all the pages on your site and their update dates for Google, so new content is discovered quickly. On multilingual sites it also includes the alternatives for each language. #

How harmful is duplicate content?

Having the same content at more than one address splits your rankings. We prevent duplication with canonical tags, redirects and language-based separation; it's the most commonly overlooked issue in site redesigns. #

Is there SEO for images?

Yes. The file name, alt text, size and WebP format affect both Google Images traffic and page speed. On migrated sites, we also redirect the old image addresses. #

Do you do video SEO?

Yes. With YouTube channel optimization, video structured data and on-site placement, we help your videos appear in both Google and YouTube searches; we can also produce the drone and promotional footage ourselves. #

Can I do SEO myself?

At a basic level, yes: a fast site, regular content and keeping your business profile up to date. Expert support saves time on technical audits, competitor analysis and measurement setup. #

How long should I use your SEO service?

We recommend at least 6 months for meaningful results: the first 3 months for the foundations and content, the following months for growth. You're not tied to a contract; you continue month by month with reports. #

Why do reviews matter for local search?

The number, rating and recency of reviews are decisive in Google Maps rankings, and AI tools also use reviews as a trust signal. We set up the process of collecting and replying to reviews together. #

Which sectors do you have SEO experience in?

Tourism and hotels, real estate, car showrooms and damaged vehicles, e-commerce, health and aesthetics, law and accounting, cafés and restaurants, tattoo studios and construction; since 2000, mainly in Alanya, across 12 countries. #

Who will own my ad accounts?

You will. Google Ads and Meta accounts are opened in your name and you give us manager access; if our cooperation ends, the accounts and data stay with you. #

What do you do for professions with advertising bans, such as accountants and lawyers?

Instead of advertising, we build visibility through informative content, SEO, GEO and corporate social media, staying within the language and content limits of the professional rules. #

How is a digital marketing strategy created?

It starts with an analysis of goals, target audience and competitors; channels (SEO, ads, social media, email) are chosen according to the goal, measurable indicators are defined and reviewed monthly. #

How can I increase searches for my brand?

Consistent social media, reviews, press coverage and partnerships keep your brand name top of mind; as brand searches grow, Google trusts you more across all searches. #

Do you run A/B tests?

Yes. We test headline, image, form and offer variations on real visitors and keep the version that increases conversions live. #

Can WhatsApp be used for marketing?

Yes. With the WhatsApp Business API, approved message templates, automatic replies and campaign sends can be set up; an opt-in list and a moderate sending frequency are essential. #

What should I do if I get a Google penalty (manual action)?

We review the notice in Search Console, remove the cause (spam links, thin content, hidden text) and submit a reconsideration request, with regular reporting throughout the process. #

Who will write my content?

Our content team writes it under the supervision of editors who know your sector and the local market; if you like, we set up an automated content flow with iyiSistem and submit the drafts for your approval. #

What should I do to be cited as a source in AI search?

Question-style headings, a clear answer in the first paragraph, an up-to-date date, author information, structured data and consistent business information. We build this structure into all our sites as standard. #

Which reporting tools do you use?

Google Search Console, GA4, Looker Studio, and the Meta and Google Ads dashboards; behavior tools such as Hotjar/Clarity on request. Reports are presented on a single page, simply and comparatively. #

Can I start SEO work with my current site?

Yes, we start with a technical audit. If the site is very old or slow, we recommend a redesign first, because content investment doesn't pay off on a weak foundation. #

Can I run regional ads (Alanya only)?

Yes. With location, radius and language targeting on Google and Meta, ads can be shown only in Alanya and its surroundings, or even in specific neighborhoods. #

My ads get clicks but no sales — why?

Usually because of wrong keyword matching, the audience or the page experience. With the search terms report, negative keywords and landing page adjustments, the problem is usually solved within a few weeks. #

Should I also be on marketplaces (Trendyol, Hepsiburada)?

If you sell products, yes; marketplace traffic is ready-made but commissions are high. Your own site serves your brand and margins, marketplaces serve volume; we integrate the two. #

What's the difference between an SEO-friendly site and a regular site?

An SEO-friendly site is fast and mobile-friendly, has the right heading hierarchy and structured data, and every page focuses on one topic. A regular site may look nice, but it doesn't get found. #

How do I get into the top 3 on Google Maps?

The right category, a complete profile, regular photos and posts, many recent reviews, information consistent with your website and local content. You can't change the distance factor; everything else can be managed. #

How often are reports and meetings?

A written report every month and a 30-minute call on request; for ad accounts, we send a short weekly status note. #

How much should I budget for digital marketing?

It depends on your goal and sector; the healthy approach is to measure the cost per acquired customer and grow the budget as long as it stays profitable. We suggest a realistic starting point in the discovery meeting. #

Social media and brand58

How does your logo design service work?

Our logo design service creates a unique and impactful logo that reflects your brand's identity and values. Our design process begins with a discovery phase to understand your brand and your goals, and ultimately, we create a custom logo just for you. #

What drone and photography services do you provide?

Our drone and photography services allow you to create compelling, high-quality visual content. Whether it's a product launch, an event, or a location shoot, our professional equipment and experienced team will deliver the best results. #

What kind of services does your brand management service include?

Our brand management services include creating and strengthening your brand identity, developing brand strategies and increasing brand awareness. #

What can I expect from your social media management service?

Our social media management services help your brand create an effective presence on social media. We offer content creation, post scheduling, community management, and developing strategies to increase engagement. #

What does your social media management service include?

A content calendar, image and video design, copywriting, publishing, comment and message management, an account growth strategy and a monthly report. Ad management can be added separately. #

Which platforms do you manage?

Instagram, Facebook, TikTok, LinkedIn, YouTube, Pinterest and X. We recommend focusing on the 2–3 platforms that matter most for your business; being strong in the right place works better than being weak everywhere. #

How many posts do you publish per month?

Depending on the package, 3–7 posts a week plus regular stories; what matters is consistency and content quality, not the number. We approve the calendar together every month. #

Do you handle photo and video shoots?

Yes. We have the team and equipment for drone, product, venue and Reels shoots; we shoot on location for businesses in Alanya and work with your own visuals for other cities. #

Do you guarantee more Instagram followers?

We don't sell bought followers; fake followers weaken your account. Real growth comes from the right content, engagement management and targeted ads, and you see the real numbers in the monthly report. #

How are the best Instagram posting times determined?

From your account's own insights; the hours when your followers are active vary by sector and city. Weekends and evenings usually stand out for tourism businesses, weekday office hours for B2B. #

Reels or posts?

Reels for reach, posts and carousels for trust and information. A healthy account balances both, while stories build a daily connection with existing followers. #

Does my business need TikTok?

If your target audience is young and your business suits visual storytelling, yes; it delivers fast results for restaurants, hotels, beauty and entertainment. For corporate B2B businesses, LinkedIn is more effective. #

Do you manage LinkedIn?

Yes. Content, articles and network management for the company page and the founder's profile; it's an effective channel especially for law, accounting, software and consulting firms. #

Who replies to comments and messages?

Our team replies during the agreed working hours, using the language and rules you approve; pricing and special questions are forwarded to you. We handle negative comments with a crisis protocol. #

What do you do if a social media crisis breaks out?

First a quick and honest initial response, then moving the issue to private messages and solving it; no deleting and no arguing. A crisis communication plan is prepared together with the contract. #

Social media ads or management?

Management builds your brand's voice and trust, ads buy reach. Management without ads grows slowly, ads without management don't build trust; the two together are the most effective. #

Can I approve the content?

Yes. The monthly calendar and designs are submitted for your approval before publishing; for urgent posts we set up a quick approval channel on WhatsApp. #

What is brand management?

It's the work that keeps your brand's name, logo, colors, language and promise consistent across every channel; positioning, reputation management and a brand guide are part of this service. #

How does the logo design process work?

Discovery (sector, competitors, target audience) → presentation of 2–3 concepts → revision of the chosen concept → delivery in all formats (vector, PNG, social media and print versions) with a usage guide. #

What does a corporate identity include?

Logo, color palette, typography, business cards, letterhead, email signature, social media templates and usage rules, all gathered in a single guide. #

Can you redesign my existing logo?

Yes. Either a modernization (refresh) that keeps it recognizable or a completely new design; we decide together which is right by looking at your brand's history. #

Do you offer graphic design for social media?

Yes. We prepare posts, stories, Reels covers, campaign visuals and profile designs in line with your brand guide; we also deliver a template set you can use yourself. #

What kind of work is drone footage suitable for?

Hotels, villas, real estate, construction progress, weddings and events, tours and boat businesses. We shoot in permitted areas in Alanya; editing and color grading are included. #

How long does it take to produce a promotional video?

Usually 1–2 weeks after the shooting plan and script. Short formats such as Reels are faster; delivery includes music licensing and subtitles. #

Do you do influencer collaborations?

Yes. We select accounts with real engagement that match your target audience and manage the content brief and measurement; we stay away from accounts with fake engagement. #

How can I get more Google reviews?

By giving satisfied customers an easy way to leave one at the right moment, via a QR code or a link. We set up the review request flow, reply templates and the review integration on your site together. #

Can you get negative reviews removed?

Only reviews that violate the platform's rules can be removed. For the rest, the best strategy is a calm, solution-focused reply and collecting more positive reviews. #

My account was closed or stolen — can you help?

Yes. We run the appeal processes of Meta and other platforms and rebuild two-factor authentication and the permission structure; as a Meta Tech Provider, we have access to their support channels. #

Who owns the social media accounts?

You do. The accounts are opened with your email and phone number and we are given admin rights; if you leave, the passwords and the content archive stay with you. #

What is a content calendar?

It's a monthly plan showing which content will be published on which platform on which day; it plans seasons, campaigns and special days in advance and removes last-minute stress. #

What targeting options do social media ads offer?

Location, age, interests, behavior, website visitors (remarketing) and lookalike audiences. For a restaurant in Alanya, for example, a 10 km radius and a tourist profile can be targeted. #

In how many languages should I post on social media?

In whatever language your customers speak. For tourism businesses, Turkish + English is the base, with German and Russian added seasonally; multilingual posts are usually enough instead of a separate account per language. #

How should stories and highlights be used?

Stories are for daily, informal content that's consumed quickly; highlights act as a showcase for lasting information such as the menu, prices, location and reviews. #

Do hashtags still work?

To a limited extent. Platforms now understand the content and text themselves; 3–5 relevant hashtags are enough, and long lists don't help. #

How do I drive traffic from social media to my website?

With the profile link, story links, blog post announcements and campaign landing pages. We set up UTM tags to measure traffic and show you which post brings in customers. #

When should I manage social media myself?

With a small team and a limited budget, you can do it yourself at first; once consistency starts to slip and content production starts eating your time, professional support becomes more economical. #

Do you help with finding a brand name and slogan?

Yes. In the brand positioning work we offer alternatives for the name, slogan and tone of voice, and check the availability of the domain name and social media usernames. #

What's in the social media report?

Follower changes, reach, engagement rate, top-performing content, profile visits and website clicks, plus conversions and costs if ads are running. #

If you're not taking the photos, what should I send?

Phone photos taken in natural light, both horizontal and vertical; short videos; shots of your team and venue. We take care of the selection and editing. #

Can you set up an Instagram shop?

Yes. We set up the product catalog, Meta Commerce and a product feed synced with your website; sales are directed to your site or marketplace. #

What works on social media for cafés and restaurants?

Menu and venue photos, daily menu stories, location-tagged posts, quick replies to reviews and a QR menu link. Reservation and order buttons are added to the profile. #

What should a hotel's social media strategy look like?

Reach before the season, sharing experiences during the season, loyalty after the season; multilingual content, guest-generated content and an emphasis on direct booking. Ads reach source markets in a targeted way. #

How should real estate agencies use social media?

Present each listing not just as a post but as a neighborhood guide, process information and answers to investor questions; video tours and drone footage are the content that engages foreign buyers the most. #

Are there content rules for healthcare and aesthetics clinics?

Yes, advertising and promotion regulations set limits; we're careful with before-and-after content and promises. Informative content and patient experience posts are planned within the rules. #

Do you manage social media for tattoo studios?

Yes, we work with studios in Turkey and Germany. A portfolio-focused visual layout, appointment routing and multilingual communication are critical in this sector. #

Will Pinterest work for my business?

It brings long-lasting traffic for businesses in decoration, fashion, weddings, architecture and product sales; every pin links to your site and keeps driving visits for months. #

Do you manage YouTube channels?

Yes. Channel layout, video SEO (titles, descriptions, thumbnails), a publishing schedule and Shorts; we can also film promotional and educational videos. #

How often should I go live on social media?

1–2 planned live sessions a month for Q&A or product demos with your audience are enough; what matters is the announcement, consistency and sharing clips after the broadcast. #

What is a brand book?

It's a document defining logo usage, colors, fonts, visual language and tone of communication; it keeps the brand looking the same even when different people and agencies work on it. #

Do you do packaging and print design?

Yes. We deliver print-ready brochures, catalogs, business cards, menus, packaging and vehicle wrap designs, and we can also coordinate with the printer. #

What's the minimum time we should work together on social media management?

We recommend 3 months for meaningful results: the first month for setup and tone, the second for data-driven adjustments, the third for growth. After that, it continues monthly. #

Do you use AI-generated images in posts?

As a supporting tool, where it doesn't compromise the brand's authenticity. Real photos and videos of your business always generate more trust and engagement. #

Will you analyze my competitors' social media?

Yes. Using data on content types, frequency, engagement and the ad library, we report what your competitors are doing and where the gaps are for you. #

How do I connect my social media accounts to my website?

We add profile links, share buttons and an Instagram feed to your site; we can also display your Google reviews on the site. #

Do you train my staff on social media?

Yes. We provide on-site or online training on shooting with a phone, using stories, replying to comments and the content calendar. #

Which colors should I choose for my brand?

Based on your sector, target audience and differentiation from competitors. Contrast and accessibility also matter for the logo and digital use; in the concept presentation we show alternatives with our reasoning. #

Do you publish extra posts during campaign periods?

Yes. We prepare additional content and ad plans for holidays, season openings, sales and launches, marked in the calendar in advance. #

What shouldn't I share on social media?

Unverified information, customer data, attacks on competitors and promises that break regulations. These limits are set out in writing in your brand tone guide. #

Hosting and security58

Why are your cybersecurity services important?

Our cybersecurity services protect your business's digital assets. We create an effective defense strategy against data breaches and cyberattacks. #

What are your domain and hosting registration services?

Our domain and hosting services include registering and hosting your website. Our reliable and fast servers ensure your website is always available and performing at its best. #

What do your Domain & Hosting registration services include?

Our domain & hosting registration services keep your website running smoothly. Our reliable, fast servers ensure your website is always accessible and performs at its best. #

What kind of services do you offer regarding cyber security?

With our cybersecurity services, we secure your business’s digital assets. Our team specializes in data protection, network security, and breach defense strategies, ensuring your business’s safety. #

What is hosting and why should it be high quality?

Hosting is the server service that keeps your site's files and database online 24/7. Slow or unreliable hosting costs you both visitors and Google rankings; that's why we run our own infrastructure. #

What is iyibuldum.com?

It's the BTK-licensed hosting provider brand of Alanya Bilişim Hizmetleri. It offers domain names, shared and corporate hosting, VPS/VDS and dedicated servers; most of our sites run on this infrastructure. #

What does a BTK license mean?

It shows that hosting services in Turkey are provided within the legal framework and on record. For the customer, it means a clearly identified legal counterpart and fulfilled data retention and reporting obligations. #

Can I register my domain name through you?

We handle registration and transfers for .com, .com.tr, .net, .org, .tr, .de, .ru and more; Whois privacy is free. The domain is registered in your name. #

Do I need documents for a .com.tr domain?

Most .com.tr registrations can now be done without documents; for special cases matching a trademark or company name, ask us and we'll handle the process. #

Can I transfer my existing domain to you?

Yes. The domain is transferred with its transfer (EPP) code while staying in your name; website and email services continue without interruption, and we plan it for you. #

Where are your servers?

For customers in Turkey, mainly European data centers in Germany, plus locations in the US, Finland and Singapore; there are more than 25 data center options in total. #

Which type of hosting is right for me?

Shared/corporate hosting for a corporate website, VPS/VDS for heavy traffic and custom software, dedicated servers for large e-commerce and SaaS. We recommend one based on your traffic and software needs in the discovery meeting. #

What's the difference between a VPS and shared hosting?

Shared hosting splits resources with other sites and is economical; a VPS gives you dedicated CPU and memory, so performance is predictable. As traffic grows, a move to a VPS is planned. #

Do you offer WordPress hosting?

Yes. We have packages tuned for WordPress with caching, automatic updates and security scanning; we also offer Node.js, Python and Windows (ASP.NET/MSSQL) hosting. #

Do you set up corporate email?

Yes. Addresses like info@yourcompany.com, phone and Outlook setup, and an email infrastructure that lands in the inbox thanks to SPF/DKIM/DMARC records; Google Workspace or Microsoft 365 on request. #

Why do my emails end up in the spam folder?

Usually because of missing SPF/DKIM/DMARC records, a poor-reputation IP or bulk sending. We fix the DNS records and review your sending setup and content. #

Is an SSL certificate included?

Let's Encrypt SSL is free and renews automatically in our hosting packages; corporate and wildcard certificates are provided separately. #

How often are site backups taken?

Automatic daily backups, kept for a set retention period, with a copy in a separate location. We can roll back to a specific day whenever you need. #

What happens if there's a server outage?

With 24/7 monitoring, the team is alerted the moment an outage occurs and starts working on it, and customers are kept informed. Because the infrastructure is redundant, outages are rare and short. #

Do you manage your own servers yourselves?

Yes. We manage our WHM/cPanel servers ourselves, from setup to security; being able to step in without waiting for outside support translates into speed for our clients. #

What are ModSecurity and Imunify360?

They are a web application firewall and a malware protection system running at the server level; they block attack attempts before they reach the site's code. Both are active on our servers. #

Is my site protected against DDoS attacks?

Basic network-level DDoS protection is included in the infrastructure; for high-risk projects we add a CDN and an extra protection layer (Cloudflare, etc.). #

Should I use a CDN?

Yes, if you have many visitors from abroad; content is served from the point closest to the visitor, improving speed and security. It's usually not needed for sites serving only Turkey. #

My site was hacked — can you help?

Yes. We clean the malicious code, close the vulnerability, reset passwords and get Google's 'dangerous site' warning removed; afterwards we recommend maintenance and monitoring. #

What cybersecurity services do you offer?

Security audits, penetration testing, WAF management, backup and disaster recovery planning, KVKK-compliant data protection consulting and staff awareness training. #

What is penetration testing (pentest)?

It's testing your website and systems the way an attacker would, then finding and reporting the vulnerabilities; it's completed with a verification test after the fixes. #

What should I do technically for KVKK compliance?

A data inventory, access permissions, encrypted communication (SSL), backups, logging and a deletion policy. We set up the forms and cookie processes on your site in a compliant way and work with your advisor on the legal texts. #

Do you provide security training for my staff?

Yes. We run short, hands-on training on phishing emails, password management, two-factor authentication and secure file sharing. #

Can I take my database backup and move it elsewhere?

Yes. File and database backups belong to you; you can take a full backup at any time and move to another provider. There is no binding contract. #

My hosting package is full — what should I do?

Package upgrades happen without interruption; if needed, a move to a VPS is planned. First we check what's taking up the space and clean out unnecessary backups and logs. #

Do you offer reseller hosting?

Yes. For agencies and freelancers who want to sell hosting to their own clients, we offer reseller packages with WHM access and white-label support. #

Can I change the PHP version on the server?

Yes. The PHP version and extensions can be selected per site through cPanel, and we run the compatibility test together. #

Can you host my Node.js or Python application?

Yes. There are suitable package and VPS options for Node.js and Python applications, and we set up deployment and process management. #

Can I set up cron (scheduled tasks)?

Yes, through cPanel. In our software we also use a 'lazy' trigger mechanism in case a cron run is missed, so the job always gets done. #

Is there a server monitoring and alert system?

Yes. Availability, resource usage and security events are monitored, and the team is alerted immediately when thresholds are exceeded. #

Is there a daily traffic limit for my website?

A reasonable-use policy applies depending on the package; for corporate sites, you won't notice a limit in practice. VPS and CDN setups are planned for high-traffic projects. #

What should I do so my site loads fast for customers abroad?

Use a CDN and choose a server location close to your target market (Germany, the US, Singapore); combined with image optimization, the site loads fast from anywhere in the world. #

Will my site go down when moving hosting?

Not with proper planning. First the site is set up and tested on the new server, then the DNS is switched; email accounts and passwords are preserved. #

Will my email accounts be affected during the move?

No. We plan the move so that email records are preserved; if needed, the website is moved first and email afterwards, with every step tested. #

Should I use two-factor authentication?

Absolutely. Two-factor authentication on cPanel, email, social media and ad accounts prevents most account takeovers, and we set it up for you. #

Why is cookie consent required?

Analytics and marketing cookies that process user data require explicit consent under KVKK and GDPR. On our sites, these cookies are not loaded without consent. #

How long are site logs kept?

They are kept for a set period for legal obligations and security analysis; the details are written in the hosting agreement. #

What certifications do the data centers have?

The data centers we work with hold ISO 27001 and similar international security standards; we share the details for each location. #

Does hosting come with technical support?

Yes, 24/7 technical support and a customer panel. If we built your site, software and server support are handled by one team, with no finger-pointing between providers. #

What should I do for server security?

Use strong, unique passwords and two-factor authentication, keep plugins and software updated, and delete unnecessary users and files. The infrastructure and maintenance package cover the rest. #

My site has a file upload field — is it secure?

It's secured with file type, size and content checks, folder rules that block PHP execution, and malware scanning; this is standard in all our projects. #

How long does restoring from a backup take?

Minutes, depending on the site's size; for large e-commerce sites, around an hour or so. We confirm with you before restoring. #

Who are dedicated (physical) servers for?

High-traffic e-commerce, SaaS, agencies hosting many sites and organizations with special security requirements; we provide rental servers in Germany, the US, Finland and Singapore. #

How do hosting invoices and contracts work?

Annual or monthly payment, an e-invoice and a written service agreement; there's no commitment, and you can move whenever you like. #

Which DNS records does my website need?

A/AAAA (website), MX (email), TXT (SPF, DKIM, DMARC, verifications) and CNAME (subdomains). We set them up and document them. #

Can I create subdomains?

Yes, unlimited. Subdomains for campaign pages, panels and test environments are created and secured with SSL within minutes. #

Do you provide a test (staging) environment?

Yes. Changes are made on a test address first and go live only after approval; the live site is never used as a testing ground. #

What is a firewall service?

Firewalls are layers at the server and application level that block unwanted traffic and attack patterns; we handle their setup, rule management and monitoring. #

Don't your applications conflict with ModSecurity?

No. Forms and APIs are written to work with the firewall; instead of loosening the rules we solve issues in the code, so the protection is never switched off. #

Can you run a site speed test?

Yes. We audit speed with PageSpeed and real-user data, report the bottlenecks with a fix plan, and implement it if you wish. #

What's the difference between a cloud server and classic hosting?

Cloud resources scale on demand and are redundant; classic hosting has a fixed capacity. Cloud suits growing projects, while quality shared hosting is usually enough for corporate sites. #

Can I get server management for my own server?

Yes. With a monthly management package we take over the setup, security hardening, updates and monitoring of your own server. #

Do you create disaster recovery plans against data loss?

Yes. We define backup frequency, retention period, recovery targets (RTO/RPO) and responsibilities in a written plan, and run a drill at least once a year. #

General1

What can I expect from your content management service?

Our content management services ensure your website's content is updated regularly and effectively. We create SEO-friendly, high-quality, and valuable content. #

Your question isn't here?Message us on WhatsApp or call; Monday–Saturday 09:00–18:00.
WhatsApp +90 538 506 55 46
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